Enable Medicine is a maturing startup in the process of implementing a formalized design system. As a result, the platform held several visual and interaction inconsistencies resulting in friction for the user. I was tasked with running a UX/UI audit on the platform, addressing inconsistencies, and developing guidelines to maintain platform consistency.
I took several passes across the platform noting down inconsistencies to accessibility concerns.
I categorized inconsistencies by component type and chose one for each category to unify towards.
Lastly, I created handoff documents and guidelines for engineering to act on and reference in the future.
Below is an example of a handoff ticket. Each ticket consists of 2-3 sections to communicate action items and guidelines for the future.
This section includes the proposed change, reasoning, and component specs.
This section includes examples of where desired components already exist on the platform so engineering can leverage this code and avoid unnecessary repetition of work.
This section includes additional details for action items and guidelines.
Throughout this project, I actively sought to understand the company’s design direction, enabling me to make proposals that last and contribute to the long-term vision of the platform.
I regularly consulted with developers throughout the process to discuss the flexibility of components. This approach enhanced my understanding of what was possible and minimized non-implementable work.
Having unified components and guidelines helps with maintaining the code base and efficiently developing new projects.
Establishing a consistent, high-quality product experience helps create a positive trending product impression.
This project helped meet company design goals by enhancing the product’s look and feel.